Your vending machines and smart fridges, on delivery apps.

A label on the machine carries a QR code. The courier scans it and enters the code already shown in their courier app — the Wolt order number, the 5-character Uber Eats order code, the 3-digit Glovo pickup code, the Bolt pickup confirmation code, the DoorDash short code, the Grab order number or the Getir and Trendyol Go order codes. The door unlocks for the pickup window. No app installation or account is required. Details per platform.

On RFID fridges, the system records exactly which items left the shelf and compares them with the order. Any discrepancy is flagged with a report that can be used to claim against the platform. On spiral vending machines, only the ordered selection is dispensed.

No. PickVend connects through the cloud your machine already uses — Selfly Cloud today, telemetry providers next. Machines without connectivity cannot be integrated.

The operator. The merchant account, payouts and commissions stay with you. PickVend acts as the integration partner and, for order and inventory data, as your data processor.

No. The platform pays you directly under your merchant agreement. PickVend charges €10 per machine per month and €1 per delivered order, invoiced monthly from the order log in your dashboard. No setup fee, no revenue share, no minimum term.

Any machine that is already connected to a cloud or telemetry service: Selfly and Husky smart fridges today; vending machines with a Vending on Track unit in pilot; Televend, Vendon and manufacturer clouds (pizza and hot-food machines) as each provider opens access. Nayax has declined partner access for now. Machines without connectivity cannot be integrated — PickVend does not install hardware.

If the machine or its cloud misses two stock checks in a row — about 10 to 20 minutes — PickVend closes the store on every linked platform, so no order is taken that the machine cannot serve; any order that still arrives is rejected automatically. You get an email straight away. When the machine answers again, the store reopens by itself and you get a second email. If you are servicing the machine, press Pause in the portal instead.

Yes. In the operator portal, set opening hours per machine — 24/7, office hours or your own times per day, including ranges past midnight — or press Pause while restocking or cleaning. PickVend closes and reopens the store on every linked platform at once, so there is no tablet or platform portal to touch.

By email, before a customer complains. Problem alerts are on by default: machine offline and back online, orders rejected for stock, pickups that do not match the order, and a cabinet locked after repeated wrong courier codes. You can also turn on an email for every order. Behind that, a live end-to-end test order runs every hour and our team is alerted when it fails — see the status page.

Refunds run through the platform under your merchant agreement, as with any store. PickVend gives you the evidence to accept or dispute a claim: every order has a printable evidence page with the ordered and taken items, door events and timestamps, linked from the portal and from the mismatch alert email.

In the EU, on servers in Frankfurt. Order and inventory data are processed only to run the service, under the Data Processing Addendum. See the privacy notice.

Finland first, followed by the other Wolt markets (Sweden, Norway, Denmark, Poland, the Baltics, Germany, Austria and more). Uber Eats extends coverage to Poland, Sweden, France, Spain, the UK, Germany and North America; Glovo to Spain, Italy, Portugal, Poland and south-eastern Europe. Adapters built to the public API documentation also exist for the Delivery Hero brands (foodora, foodpanda, talabat, Yemeksepeti), Bolt Food, DoorDash, Grab, Just Eat, GetirYemek and Trendyol Go; they go live market by market as partner credentials are issued. Steps by platform.